Privacy Policy
文钊 姚 collect your personal data so that you can benefit from 文钊 姚's Services and we make it our duty to adhere to the rules of the game!
This privacy policy is designed to help you understand how your data is used, inform you of your rights and how to exercise your rights.
1. Information we collect
We collect information you provide voluntarily to us, such as when you participate in a contest and promotion, communicate with us via third party social media sites, request customer support, send us an email or otherwise interact with us. The types of information we may collect about you include your name, social networking screen names or IDs, email address and any other information you choose to provide.
Information we collect automatically
When you access or use our Services, we automatically collect certain information from you and/or your device (which may be considered personal information under applicable data protection laws).
• Age: when you download our game, we collect your age as indicated by you.
• Log Information: about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
• Device information: about the device you use to access our Services, including information about the device’s type, software and hardware, Media Access Control (“MAC") address and other unique device identifiers (such as Device ID and Advertising ID), device token, mobile network information and time zone.
• Location information: We collect location information in order to comply with legislation and policies that apply to your area. However, neither we nor our partners collect location information more granular than city level without your explicit consent.
• Usage information: relating to your use of our Services, including which applications you use and your interactions with other users.
• Consumption information: about your consumption habits relating to your use of our Services, including which purchases you make with both virtual and real currencies.
• Other Information: collected by cookies and other tracking technologies: we use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your computer’s hard drive or in device memory that help us to improve our Services and your experience and see which areas and features of our Services are popular. We may also collect information using web beacons (also known as “tracking pixels"). Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.
• Information from third parties: We may also obtain information from other sources and combine that with information we collect through our Services. For example, if you log into our Services by using a third party site or platform such as Facebook and any other social media, we may access information about you from that site or platform, such as your screen name, profile information, including picture, and friend lists, in accordance with the authorisation procedures determined by such third party site or platform. We may also collect information from app stores when you download or update one of our applications. We may also receive personal information about you from other third-party service providers and advertising partners.
• Information from third party surverys: We may invite you to participate in surveys facilitated by third party survey partners. From these services we will collect the information you provide as well as you userID in order to be able to match it with your in-game information. You will always be made aware that you are being transfered to the third party service before the collection starts and thus have the opportunity to opt out. The partners policies will be made available to you and we encourage you to review them before participating in the survey.
2. Purposes for processing of your personal data
We collect and use your personal data for the following purposes:
to enable us to provide our games, to ensure that your purchases are activated in the games, and to provide you with player support if you need it;
to enable us to optimize our games for you and for the device that you are using, as well as to deliver customized in game events, offers and promotions;
For the other purposes as set out in this Privacy Policy, including for marketing and advertising purposes;
to operate, improve and optimize our games and other Services;
to personalize our Services, understand our users and their preferences to enhance user experience and enjoyment using our Services and improve our users’ experience;
to provide access to certain areas, functionalities and features of our Services;
to notify you about in-game updates, new products or promotional offers;
to send related information, including confirmations, technical notices, updates, and security alerts and support and administrative messages;
to enable players to communicate with each other in games or on our social media accounts;
to respond to your comments and inquiries and provide customer support services;
to prevent potentially prohibited or illegal activities and protect of our players;
to measure interest in our Services;
to ensure internal quality control;
to enable us to comply with laws that apply to us, to prevent fraud, to ensure compliance with our terms of service or where necessary to defend, exercise or establish our legal rights including our rights under our Terms of Service .
to contact you as a part of our recruitment processes; and
as otherwise expressly set out in this Privacy Policy or as required by law.
3. Information we share with third parties
We do not share personal information that directly identifies you (such as your name, email, or postal address) with independent third parties without your consent, unless it is required by law or we determine that disclosure is critical to protect our rights, property, or operations or to protect our players or third parties. We may share anonymous (including pseudonymous identifiers) or aggregated information, or other data that does not directly identify you, with third parties, for instance your persona on leaderboards or to show trends about use of our products.
We employ third parties located in and outside of your country of residence (including outside of the European Economic Area (EEA)) to collect or process personal information on our behalf for various reasons, such as conducting market surveys or analyzing gameplay event data. When our third party agents or service providers collect or receive personal information, we require that they use the data only on our behalf and for purposes consistent with this policy.
However, in the event of a reorganization, divestiture, merger, sale or bankruptcy, we may transfer all information we collect to the relevant third party and will obtain your consent to do so if required by law.
We do not control information sent from your browser to third parties, such as advertising networks and analytics companies that receive information in the normal course of your Internet activity. When third party technologies or social tools are integrated into our products, those third parties may collect information when you use our products. An example is the Facebook “Like" button.
European Economic Area (EEA) Only:
We use your device settings and SIM card registered country to determine whether we believe you are located in the EEA. That processing is done on your device.
If your device indicates that you are located in the EEA:
We prompt you for your age to determine whether you are old enough to lawfully consent to tracking of your device identifier and advertising identifier; and
If you are of legal age to consent in your country of residence, we prompt you for consent to serve personalized advertising.
4. Children's Privacy
It is very important to us to protect the health of young children online. Accordingly, we do not knowingly collect or retain personal data or non-personally identifiable information from underage users, except as permitted by law to support our internal operations.
In this Privacy Policy, references to underage users refer to users who have not reached the age of consent to the processing of personal data in their country of residence:
Croatia, Germany, Hungary, Ireland, Luxembourg, Malta, Netherlands, Poland, Romania, Slovakia - 16 years or younger
Czech Republic, France, Greece, Slovenia - 15 years or younger
Austria, Bulgaria, Cyprus, Italy, Lithuania, Spain - 14 years or younger
US, UK and any EU country not listed above - 13 years or younger.
5. Reserve
We will retain your information for as long as your account is active, or as we deem necessary for the purposes described in our Privacy Policy. We will also retain and use your information as necessary to comply with our legal obligations.
6. Your information security
We operate its services globally. To the extent permitted by applicable law, your personal data may be transferred to and stored in countries other than your country of residence, including the United States, for the purposes outlined in this Privacy Policy. The data protection laws of these countries may differ from those of your country.
If we transfer your personal data from the UK or the EEA to another country (including the US), we ensure a similar level of protection for your personal data as the UK or EEA (as applicable) by ensuring that at least one of the following safeguards:
Your personal data is transferred to countries that the European Commission (or the UK government, if you are located in the UK) consider to provide an adequate level of protection for personal data as the UK or the European Economic Area, as applicable.
We use certain contracts approved by the European Commission (or the UK Information Commissioner's Office if you are located in the UK) when we engage with service providers.
We have appropriate legal, organizational and technical security measures in place to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, improperly altered or disclosed. We also limit access to your Personal Data to employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. Questions and complaints
For any inquiries, complaints, feedback or other matters related to personal information protection which arise while you use the Services, please contact the Data Protection Officer or the responsible department.
Data Protection Officer and Responsible Department
Department: Data Protection Part
Contact: Customer Service oreoaug@sina.com
You also have the right to file a complaint with your local data protection authority, if you are not satisfied with the way we are processing your personal data.